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About QNavv - MODERN WAY OF RETURN MANAGEMENT

QNavv is a state-of-the-art return management system, designed especially for vendors and enterprise owners to manage all their goods return processes without any hassle.

Now, control and track down all your products sold out and shipped to the end customers in a more robust way and bring more profit to your business!

How many times, has it been that you lost a loyal customer because you couldn’t properly handle the returned goods or warranty management?
Whether your customer wants a full refund, repair, or an urgent replacement; QNavv has got you covered.

WHY QNavv?

  • With the rise of online shopping and technological innovations, it has become quite difficult for business owners to thrive without a proper return management system or return merchandise (GRA).Today’s customer demands a more specialized level of service from businesses and enterprises. These involve efficient goods return,tracking and resolving return issues, andprompt customer service.

  • A digital return management system bridges the gap between business and customer ensuring smooth flow of GRA processes. Therefore, choosing a reliable one is extremely important as your whole business performance depends on it.

  • QNavv is your one-stop solution to tackle all the GRA-related tasks from tracking the product, identifying the error, looking up emails, memos, and transactions, and providing quick solutions to the customers. 

  • The automated GRA system of QNavv supports all kinds of businesses from small to medium and complex businesses. With QNavv, vendors can easily control and track down all the goods that have been sold out and shipped to the end customers; saving hours of data entry work and increasing productivity thereby.

  • Automated GRA Reporting Saving You Time and Money
QNavv creates return merchandise reports automatically and sends them to both customers as well as the receiving staff in the inventory or warehouse.

  • Easy Data Management, Reducing Return Costs
Each step and action can be tracked easily through the QNavv system which helps save additional costs and time as well.

  • Digital and Organised Goods Return Process, No More Paperwork
All the data and information is collected automatically and stored in the system efficiently, hence saving a lot of data entry work.

  • Efficient Product Return Solution Giving Your Higher Profit and Sales
Resolving product return issues efficiently can help retain customers, lead to more sales, and ensure a stream of higher profits. The product data or information can be easily viewed and managed by users. >

How QNavv works?

Whether your customer asks for credit, a replacement, or a repair? The QNavv software makes it easy to handle all of this. QNavv even lets you create a drop-shipment entry for urgent replacement needs with just a few clicks. This results in 100% customer satisfaction.

You can easily print or send customer service emails and the receiving documents to alert warehouse personnel of pending returns. Once the items are received and inspected, they can be returned to inventory, identified as items for repair, or scrapped. QNavv automatically generates all the appropriate transactions, including credit memos, replacement orders, purchase orders, and vendor returns.

This end-to-end automated system saves hours of data entry and eliminates the need of going through the paper works.

Features of QNavv

  • User-Friendly With Quick Setup
The QNavv portal is easy-to-setup and user-friendly. The user can process through each stage of the GRA i.e., view the transaction history, perform quick searches, and lookup emails, memos, barcodes within just a few seconds.  
  • Automated Documentation
QNavv allows you to automatically create a return entry and email a copy to the customer. The customers can easily use the customer portal to track their returning products, open GRAs, & have full access to the online customer support system.
  • Multi-Windows Features
The fully customizable GRA setup of QNavv allows the user to navigate through multiple windows at the same time to print memos, track processes, or send emails. The user can also integrate additional fields such as date, time, location, and drop-down featuresinto the system without any hassle.
  • Higher Productivity
The inbuilt reporting system of QNavv provides valuable insights for each product which can be pulled directly from the GRA system to detect problems and provide an instant solution.
  • Efficient Tracking
Users can easily track the status of each product return process. The efficient tracking system makes sure return and delivery processes go smoothly and without any flaws; removing the need to spend additional costs.
  • Problem Solver
QNavv is a one-for-all solution to all the GRAa processes. Track all the return goods information, identify possible errors, and provide quick solutions to the end customers; thus, saving your profit margins from declining!

Monthly Pricing Packages

Contractors & Suppliers

$49

  • Production Planning and Reporting
  • Dynamic Rescheduling
  • Standard Accounting
  • Supply Chain Management (SCM)
  • Warehouse Management System (WMS)
  • Customer Relationship Management (CRM)
  • Workforce Planning
  • Integration
 

Builder

$99

  • Production Planning and Reporting
  • Dynamic Rescheduling
  • Standard Accounting
  • Supply Chain Management
  • Warehouse Management System
  • Customer Relationship Management
  • Workforce Planning
  • Integration
  • Custom Fields
  • Expiry Date
  • Piece Payment
  • Quality Control
  • Serial Numbers
  • Subcontracting

Enterprise

$129

  • Production Planning and Reporting
  • Dynamic Rescheduling
  • Standard Accounting
  • Supply Chain Management
  • Warehouse Management System
  • Customer Relationship Management
  • Workforce Planning
  • Integration
  • Custom Fields
  • Expiry Date
  • Piece Payment
  • Quality Control
  • Serial Numbers
  • Subcontracting
  • Approval System
  • Barcode System: Printing and Scanning Barcodes
  • Multiple Stocks
  • Multiple Production Sites
  • Backward Production Scheduling
  • Maintenance Management System (MMS)
  • Return Merchandise Authorization (RMA)
  • Revision/Version Control System
  • Sales Management

Advantages of using QNavv

  • Automatic Reporting, Saving Time & Money 

QNavv creates return merchandise reports automatically and sends them to both customers as well as the receiving staff in the inventory or warehouse.

  • Proficient Business Checks & Higher Profit

Resolving product return issues efficiently can help retain customers, lead to more sales, and ensure a stream of higher profits.

  • Digital & Organised, No More Paperwork

All the data and information is collected automatically and stored in the system efficiently, hence saving a lot of data entry work.

  • Easy-to-Use, Reduced Return Costs

Each step and action can be tracked easily through the QNavv system which helps save additional costs and time as well.

  • Managing Online Data Easily

Product data or information can be easily viewed and managed by users.

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